We recruit where quality, speed, and precision matter

Talent matched to technology, processes, and business goals

At SHIMI Poland, we are committed to maximum transparency and aligning our actions with the needs of your business. Our focus goes beyond recruitment – we cover the entire talent management process, from sourcing experts, through body leasing and outsourcing, to support with team onboarding and development.
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IT & ENGINEERING

Experts for key projects

From the very beginning, one of SHIMI Poland’s main pillars has been the recruitment and outsourcing of IT specialists and engineers. Over the years, we have built extensive industry experience in sourcing highly qualified technology and engineering experts who support the growth of our clients in Poland and across Europe.

With a team of professional consultants and partnerships with leading technology companies, SHIMI Poland delivers comprehensive recruitment projects – from individual specialist roles to building entire project teams, in both body leasing and permanent placement models.

We know all the most important technologies inside and out

Our technical competencies

We specialize in recruitment across the fields of modern technology and engineering, including:
Cybersecurity

IT security experts, SOC analysts, security systems engineers, GRC (Governance, Risk & Compliance) specialists, security architects, DevSecOps professionals, and penetration testers.

Artificial Intelligence & Machine Learning

Data scientists, AI engineers, ML developers, NLP specialists, data analysts, and process automation experts utilizing artificial intelligence.

Big Data & Analytics

Data engineers, big data developers, data analysts, BI consultants, data architects, and specialists in data processing and visualization.

Software Development

Software developers and architects across Java, .NET, Python, C/C++, Node.js, PHP, React, and Angular technologies, as well as QA engineers, DevOps engineers, and software testers.

Cloud & Infrastructure

Cloud architects, cloud engineers, DevOps specialists, network engineers, system administrators, and specialists in cloud infrastructure migration and maintenance (AWS, Azure, Google Cloud).

Engineering & R&D

Mechanical, electronics, automation, and robotics engineers, CAD designers, production and quality engineers, and design engineers for the industrial and high-tech sectors.

SSC/BPO&Finance

Specialists for shared service centers and outsourcing
We support organizations in building and scaling shared service centers and process-oriented teams. We recruit specialists, experts, and managers for regional and global structures.

Recruitment for shared service centers (SSC) and Business Process Outsourcing (BPO) companies requires a deep understanding of the processes, organizational structures, and competencies characteristic of this fast-growing sector. For many years, SHIMI Poland has been supporting international organizations in creating and developing operational teams in Poland and across Europe, delivering recruitment projects for companies in the financial, technology, e-commerce, logistics, manufacturing, and telecommunications sectors that are expanding their competency, finance, and process centers in our region.

Our team has a thorough understanding of the diverse operational models found in SSC and BPO environments, from global structures to regional hubs and centers specialized in specific processes. This enables us to effectively match candidate profiles to the organization’s specific characteristics, work culture, and operational model.

Multilingual – our advantage

Foreign languages are not an add-on. They are the foundation of international centers. Our recruitment processes include language testing, soft skills assessment, and cultural fit evaluation, allowing us to recommend individuals who will thrive in international and multilingual environments. Thanks to our continuously updated candidate database, modern direct search methods, and networking within professional communities, we successfully source talent not only in Poland but also across Central and Eastern European markets.

From entry-level to C-level

Every level requires a different approach. And that is exactly what we do. Our experience spans the full spectrum of SSC and BPO recruitment – from individuals beginning their careers in shared services structures to global managers and experts.

Entry-level

Mid-level & Senior

Management & Expert

Example areas:

Accounts Payable, Accounts Receivable

General Ledger

HR & Payroll Administration

Data & Process Management

Reporting, Quality, Process Optimization

Team Leaders, Process Owners, Managers

Customer Service i Multilingual Support

because the client experience starts with people
Customer service is a key element of every organization. It is the first impression, the moment of truth, and an opportunity to build loyalty. SHIMI Poland supports its clients in building motivated, empathetic, and multilingual teams that not only answer questions but create positive experiences with your brand.
We recruit individuals with a fluent command of foreign languages, including English, German, French, Spanish, Italian, Dutch, Czech, Slovak, and the Scandinavian languages, as well as specialists with experience in multichannel (multi-channel customer service) and omnichannel (integrated customer service across all channels) environments. Thanks to advanced interpersonal and language competency assessment tools and our proprietary selection process, we are able to provide candidates with a high standard of communication, resilience under pressure, and a quality-oriented mindset.
English
German
French

Spanish

Italian

Dutch

Czech

Slovak

Our projects include recruitment for the following positions:

Customer Service Specialist

Technical Support

Client Advisor

Order Management

Contact Center Agent

Customer Experience Expert

Team Leader

The candidates we recommend are carefully matched to the organization’s specific characteristics, work culture, and operational requirements, ensuring smooth customer service delivery in local, regional, and global models.

Sales & Business Development

People who build relationships and drive growth
In the world of sales, a company’s success depends not only on strategy or products, but above all on people who can build relationships with passion, understand client needs, and effectively translate them into business results.

SHIMI Poland has been supporting organizations for years in building effective sales and commercial structures -– from sales and marketing departments to customer service and business development teams.

We understand that an effective sales team is a combination of analytical, communication, and negotiation competencies paired with energy, perseverance, and genuine commitment. That is why our recruitment processes are grounded in a deep understanding of the client’s organizational culture, sales strategy, target audience, and operating model – whether B2B, B2C, distribution channels, e-commerce, or the sale of services or technical products.

Sectors we operate in

Every industry has its own approach to sales. We know them all.

Technology

IT

E-commerce

Manufacturing

Logistics

Retail

Finance

Pharmaceuticals

FMCG

Professional Services

We support clients in both domestic and international recruitment, sourcing candidates with a fluent command of foreign languages, cross-cultural negotiation skills, and experience working within global structures.

In our recruitment processes, we apply a variety of assessment methods, including Assessment Center exercises and competency tests, sales style analysis and fit evaluation against the client’s model, language tests and reference verification, as well as sales situation simulations and behavioral interviews. Through these tools, we are able to deliver candidates with the highest sales effectiveness, who genuinely contribute to revenue growth, the development of new markets, and the building of long-term client relationships.

Our experience covers both specialist and mid-level recruitment as well as executive search projects for C-level positions such as Sales Director, Commercial Director, and VP Sales. We also support companies in transforming their sales structures and building new commercial departments during expansion into foreign markets, offering support in body leasing, permanent placement, and payroll models.

Among the roles we most frequently recruit for are Account Manager and Key Account Manager, Business Development Manager and Sales Executive, Inside Sales and Sales Support Specialist, Customer Success Manager and Client Relationship Manager, Sales Team Leader and Regional Sales Manager, Commercial Director, Sales Director and Country Manager, Marketing & Channel Development Manager, as well as Export Sales Manager and International Business Manager.